Acceptable Use Policy

Standards for using TLR services responsibly and lawfully.
LEGAL & TRUST

Important. These materials describe how The Long Run Group (“TLR”) presents its website and related services, based on the current implementation in this project. They are not legal advice and are not represented as final or binding until a verified contracting party, applicable law, and counsel review are completed. Where a statement depends on corporate registration, hosting region, or contractual arrangements TLR has not published, the text explains the limitation instead of assuming facts.

This Acceptable Use Policy (“AUP”) applies to visitors and authorized users of The Long Run Group (“TLR”) websites, accounts, and services, including thelongrun.group and Runner where available. It supplements the Terms of Service. Service-specific terms in executed agreements also apply.

1. Permitted use

Use TLR sites and services for lawful business and professional purposes aligned with published documentation, your agreement, and applicable law. On this marketing site, intended uses include reading product and educational content, submitting genuine contact, demo, or sales inquiries, subscribing to communications where offered and lawful, and signing in for early access when enabled. In Runner, use the product as documented for marketing operations under your organization’s policies and applicable regulations.

2. Prohibited conduct

You must not:

  • Attempt unauthorized access, probing, or interference with systems, RPC endpoints, Edge Functions, databases, or networks.
  • Conduct automated scraping, crawling, or bulk extraction beyond what TLR expressly permits in documentation or written agreement.
  • Submit false, misleading, harassing, or unlawful content through forms or product features.
  • Upload malware, abusive material, or content that infringes intellectual property or privacy rights.
  • Impersonate TLR, customers, or other persons or misrepresent affiliation.
  • Bypass security controls, honeypots, rate limits, usage caps, or authentication.
  • Use Runner or AI-assisted features to generate or distribute unlawful, infringing, deceptive, harmful, or discriminatory content.
  • Reverse engineer or attempt to derive secrets from client-side configuration beyond what TLR publishes for integration, except where law permits.
  • Resell or sublicense the Services except as allowed in writing.

3. Forms and public RPCs

The marketing site may expose submit_site_form to anonymous browsers when configured. Abuse (spam, flooding, credential-stuffing patterns) may be rejected by server validation or operational blocking . Do not test production forms with personal data you are not authorized to submit. Do not attempt to read or modify other users’ submissions.

4. AI-specific use

See AI Transparency & Limitations. Do not rely on AI outputs as the sole basis for legal, financial, medical, regulatory, or safety-critical decisions. Maintain human review for brand, advertising, and compliance-sensitive content. Do not use AI features to generate content that violates law, platform policies, or third-party rights.

5. Intellectual property and content

Respect TLR and third-party rights. See Intellectual Property & Copyright. You retain responsibility for User Content you submit and must have rights to use it in the Services.

6. Security research and testing

Do not test vulnerabilities against production systems without prior written authorization from TLR . Report suspected issues through channels TLR designates—see the Security Overview and company contact.

7. Enforcement

TLR may investigate suspected violations and, where appropriate, suspend or terminate access, remove content, block IP ranges, or report conduct to authorities . TLR may cooperate with law enforcement. Remedies are cumulative with those in the Terms of Service.

8. Reporting abuse

Report abuse, spam, or policy violations to Contact TLR via company contact or request demo / sales . Include URLs, timestamps, and descriptions. General inquiries: contact.

9. Changes to this policy

TLR may update this AUP by posting a revised version with a new effective date. Continued use after changes constitutes acceptance where permitted by law .

10. Contact

Contact TLR via company contact or request demo / sales. Related: Terms of Service, Privacy Policy.

Questions about these policies?
Contact TLR through verified channels on the company contact or request demo pages.